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We are super happy with our collaboration with Chat Intel AI. We can clearly see how large parts of our inquiries have already been through both dialog and agreed on what service they want from us. Our AI assistant takes care of our customers when we sleep and on weekends, and that's actually the best part of it all. We have an AI "geek" assigned to us, and he's really good at ensuring that our customer service answers what we want.
Highly recommend it.

If you think about it financially, it can be quite costly to have one person on staff to answer all inquiries, whether it's via chat or phone.
The more inquiries the system can handle that simply result in leads in the inbox without further questions, the better. And the best part is that it works for the company 24/7. I'm looking forward to them implementing it on social media soon as well. This way, AI customer service is supported all around, which is world class! Businesses should take these technologies seriously, because it's a real game changer.