We start with a kick-off meeting where we identify your needs and goals for a chatbot solution and create a customized implementation plan.
We will arrange a kick-off meeting with you to dive into your company's unique requirements and expectations for a chatbot solution. We'll listen carefully to your challenges, goals and wishes and make a comprehensive assessment of how a chatbot can be integrated to maximize value for your business and your customers.
During this meeting we will discuss topics such as:
Our goal in this initial phase is to create a solid foundation for the successful implementation of your chatbot. Our experienced consultants will guide you through the process and ensure that we gain a clear understanding of your needs and expectations so that we can deliver a customized chatbot solution that fits your business perfectly.
You can test the Chatbot without affecting your current website and our team is ready to assist and guide you throughout the process.
Personalized test page: When you're ready to test your AI solution, we'll create a personal test page on our domain specifically for your project.
Realistic simulation: On the test page, you can interact with your AI consultant as if it was already implemented on your own website. This allows you to see how the AI responds to queries and how it integrates with your content.
Feedback and customization: During the testing phase, we encourage you to provide feedback and ask questions. This is an important part of the process where we fine-tune the AI solution to exactly match your needs and expectations.
Ready to launch: Once you are satisfied with the test results and the AI solution is fully customized, we will send you the final script to implement on your own website.
We implement the chatbot on your website and adapt it to your company's visual identity with colours and logo.
Once the chatbot is ready, we make sure it goes live on your website - either by guiding your webmaster or agency, or by taking care of the implementation ourselves.
We make sure that the Chatbot matches your company's visual identity - colors, logo, etc.
We set up lead capture and contact forms as needed.
Help is always available either by phone or email. We have an ongoing dialog about the use of your chatbot, and you will regularly receive statistics and dialogs.
Depending on your package, we offer email or phone support.
Statistics and dialogs from the chatbot are sent continuously depending on the agreement you have made.
Warm recommendations
We are super happy with our collaboration with Chat Intel AI. We can clearly see how large parts of our inquiries have already been through both dialog and agreed on what service they want from us. Our AI assistant takes care of our customers when we sleep and on weekends, and that's actually the best part of it all. We have an AI "geek" assigned to us, and he's really good at ensuring that our customer service answers what we want.
Highly recommend it.
Efficient 24/7 and cost-saving
If you think about it financially, it can be quite costly to have one person on staff to answer all inquiries, whether it's via chat or phone.
The more inquiries the system can handle that simply result in leads in the inbox without further questions, the better. And the best part is that it works for the company 24/7. I'm looking forward to them implementing it on social media soon as well. This way, AI customer service is supported all around, which is world class! Businesses should take these technologies seriously, because it's a real game changer.
We are ready to help you get started with your very own Chatbot